Effective Date: September 2, 2026
Derevo Designs ("Derevo Designs," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, shop online, submit a custom order, subscribe to our newsletter, contact us, or otherwise interact with our business.
Derevo Designs is a family-owned woodworking shop based in Saskatoon, Saskatchewan, specializing in handcrafted cribbage boards, cutting boards, custom woodwork, laser-cut gifts, board games, and personalized products.

1. Information We Collect

Depending on how you interact with Derevo Designs, we may collect the following information:

• Contact Information
• Name
• Email address
• Telephone number
• Mailing, billing, or shipping address
• Company or organization name
• Other information you voluntarily provide
• Order and Customer Information

When you purchase products or submit a custom order, we may collect information such as:

• Products ordered
• Quantity and order details
• Customization or personalization instructions
• Engraving details, names, phrases, logos, or artwork
• Shipping and delivery information
• Billing information
• Purchase history
• Information necessary to fulfill your order

Custom-order forms may collect your name, phone number, email address, selected products, and quantity.

Corporate and Custom Orders

For corporate gifts and other custom projects, we may collect additional information such as:

• Business or organization name
• Logo or branding information
• Custom design specifications
• Bulk order requirements
• Artwork or files supplied for engraving or production
• Information about the intended recipients of products

Derevo Designs offers custom corporate gifts, logo engraving, design consultation, and bulk orders.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information

This information may be collected through cookies, analytics tools, and similar technologies.

2. How We Use Personal Information

Derevo Designs may use personal information for purposes including: • Processing and fulfilling orders • Preparing and managing custom orders • Personalizing and engraving products • Arranging shipping and delivery • Responding to questions and inquiries • Providing customer service • Communicating about orders, quotes, and projects • Processing payments and maintaining transaction records • Managing customer accounts, where applicable • Sending newsletters and updates to subscribers • Sending information about new products, special offers, or promotions where permitted • Improving our website, products, and customer experience • Managing and operating our business • Preventing fraud, misuse, or unauthorized activity • Complying with applicable legal, regulatory, and contractual requirements We will not use personal information for purposes unrelated to those described above without obtaining additional consent where required by law.

3. Consent

By providing personal information to Derevo Designs, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, where consent is required by applicable law.
You may withdraw consent to certain uses of your personal information at any time, subject to legal, contractual, or other reasonable restrictions.
Withdrawal of consent does not affect the lawfulness of any collection, use, or disclosure that occurred before consent was withdrawn.

4. Disclosure of Personal Information

Derevo Designs does not sell or rent personal information.
We may disclose personal information when reasonably necessary to provide products and services or operate our business, including to:

• Employees and authorized contractors
• Shipping and delivery providers
• Payment processors and financial service providers
• Website hosting and e-commerce providers
• Email and newsletter service providers
• Technology and customer-management providers
• Professional advisors such as accountants, lawyers, insurers, or consultants
• Government authorities or law enforcement where required or permitted by law
• Other parties where you have provided consent

Third-party service providers may process information on our behalf and may have their own privacy policies and security practices.

5. Online Shopping and Payment Information

Derevo Designs operates an online store where customers can browse and purchase products.
When you place an order, information necessary to process and fulfill the transaction may be collected.
Payments may be processed through third-party payment providers. Derevo Designs does not intentionally store complete payment card information when that information is processed directly by a third-party payment provider.
Third-party payment providers are responsible for handling payment information in accordance with their own privacy policies and security practices.

6. Custom Designs, Engravings, and Uploaded Content

Customers may provide names, messages, logos, photographs, artwork, or other information for use in custom products or engraving.
We use this information only as reasonably necessary to review, create, personalize, and fulfill the requested product or project.
Customers should ensure that they have the necessary rights or permissions to provide any artwork, logos, photographs, or other third-party content submitted for customization.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Enable website and shopping functionality
• Remember preferences
• Understand how visitors use our website
• Measure website traffic and performance
• Improve our website and services
• Support marketing activities where applicable

Third-party analytics, advertising, or e-commerce services may also collect information about your interaction with our website.
You may be able to disable or restrict cookies through your browser settings. Doing so may affect certain website and shopping features.

8. Newsletter and Marketing Communications

Derevo Designs provides visitors with the opportunity to subscribe to its newsletter for updates, product releases, special offers, and other information.
If you subscribe, we may collect and use your email address to send these communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us directly.
Even if you unsubscribe from promotional communications, we may continue to send transactional or service-related communications concerning an order, custom project, or other existing business relationship.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, shipping providers, or other online services.
Derevo Designs is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the applicable privacy policies before providing personal information to those organizations.

10. Social Media

If you interact with Derevo Designs through social media platforms, your interactions may be subject to the privacy policies and terms of those platforms.
Information that you publicly post or share through social media may be visible to others and should not be considered private.

11. Customer Photos, Reviews, and Testimonials

From time to time, Derevo Designs may receive photographs, reviews, testimonials, or other feedback from customers.
We will not use a customer's name, photograph, testimonial, or other identifiable information for promotional purposes where consent is required unless appropriate permission has been obtained.

12. Data Security

Derevo Designs takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.
These measures may include limiting access to personal information, using password protections and secure systems, maintaining appropriate staff practices, and securely disposing of information when it is no longer required.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Data Retention

We retain personal information only for as long as reasonably necessary to: • Fulfill orders and custom projects • Provide customer service • Maintain business and transaction records • Resolve disputes • Protect our legitimate business interests • Meet applicable legal, tax, accounting, or regulatory requirements When personal information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it.

14. Access and Correction

You may request access to personal information that Derevo Designs holds about you and may request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and reasonable exceptions.
To make an access or correction request, please contact us using the information below. We may need to verify your identity before responding to a request.

15. Privacy Concerns and Complaints

If you have questions or concerns about the collection, use, disclosure, or protection of your personal information, we encourage you to contact Derevo Designs directly so that we can investigate and address your concern.
If your concern cannot be resolved to your satisfaction, you may have the right to contact the applicable privacy oversight authority in Saskatchewan.

16. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

17. Changes to This Privacy Policy

Derevo Designs may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, or applicable privacy requirements.
Any updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy concern, please contact us:
Derevo DesignsSaskatoon, SaskatchewanCanada
Email: moc.liamg%40sngisedoveredWebsite: derevo.ca
Derevo Designs is committed to respecting your privacy and protecting the personal information entrusted to us.